Following on from the “Big Picture” issues that I ran through in the last Transport Minute, today I’d like to give a flavour of how the team at NRC are helping out our members at the grass roots level. It never ceases to amaze me the breadth of issues that our team helps members with on a daily basis, and I thought I’d run through some of these as it highlights the range of challenges we can assist with.
There has been a significant lift in the number of cost models being done both for existing businesses wanting to cast fresh eyes over an established run and for new businesses looking to start their transport career.
Working through how to turn red ink into black is both challenging and rewarding.
Another tool that has had a spike in use is the Customisable Cost Index and as more operators are using it we are working through what other information they need from the data to help them make the right decisions. Members can look forward to new information being added to the index shortly based on your feedback.
Our regulations are often confusing and we have had a few calls this week from members on how to understand mass and dimension, driver licencing, work time and vehicle defects. These calls are useful to us as well as they can often highlight a shift in enforcement focus or a potential wider issue.
Some of the issues dealt with this week by the team:
The underlining message is regardless of the issue – we are here to help.
We love serving our members, so don’t be afraid to pick up the phone or fire through an e-mail as in every one of these there was something that could be done to help.
Have a great weekend.
Justin
Justin Tighe-Umbers
CEO | National Road Carriers Assn
DDI: +64 9 636 2951